hitsfy help centre
Everything you need to manage your campaign.
From choosing a service to monitoring delivery: browse the key answers or search for a topic.
FAQ
Browse by topic
Choose a section to find the information you need quickly.
How it works
3
Platforms, services and Campaign Advisor.
Orders and delivery
4
Statuses, dates, targets and destination URLs.
Artist Packs
4
Packages, weeks, shortfalls and delivery lines.
Credit and billing
5
Top-ups, VAT, VIES and card payments.
Refills and refunds
2
Guarantees, requests, cancellations and credit refunds.
Account and support
2
Profile, languages, security and tickets.
How it works
3 answersHow it works
Platforms, services and Campaign Advisor.
How does hitsfy work?
Choose a service or an Artist Pack, configure the destination URL and available options, then confirm the order using your hitsfy credit. From your dashboard you can follow dates, delivery status, targets and refill availability.
Which platforms are supported?
The catalogue includes campaigns for Spotify, YouTube, TikTok, Instagram, SoundCloud, Apple Music and X. Available services and options depend on the selected platform and public resource.
What does Campaign Advisor analyse?
Paste a public link and choose your goal. The advisor identifies the platform and resource type and, where APIs allow it, shows verified metadata and recommends compatible services. It never invents stream or follower counts that a public API does not provide.
Support
Still need help?
Sign in and open a ticket so the hitsfy team can check your account or a specific order.